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SquareKey Information Technology Solutions

Simple, Transparent IT Support Pricing

Three clear tiers of managed IT services, priced by user. 1–20 users pay a simple small-business rate; once you have more than 20 users, your per-user cost goes down.

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Three Managed IT Tiers, One Predictable Monthly Bill

All plans include a minimum monthly commitment of $2,000. Teams with 1–20 users pay a straightforward rate. At 21+ users in a tier, your per-user pricing shifts to the lower rate.

Tier 1 – Essential IT Support
Reliable help desk & core protection
$
125
/user/mo (21+ users)
1–20 users: $150/user/mo · Minimum monthly commitment: $2,000.
  • Remote helpdesk support
  • Device monitoring
  • Patch management
  • Antivirus / EDR
  • Microsoft 365 basic administration
  • User onboarding & offboarding
  • Remote support via ticketing system
  • Endpoint security baseline
Talk About Essential IT Support
Designed for stable companies with basic IT needs who want reliable uptime and security.
Most Popular
Tier 2 – Advanced IT Management
Security, infrastructure & IT governance
$
150
/user/mo (21+ users)
1–20 users: $175/user/mo · Minimum monthly commitment: $2,000.
  • Everything in Tier 1 – Essential IT Support
  • Active Directory / domain management
  • VPN setup & ongoing support
  • Server monitoring (if applicable)
  • Advanced security policy enforcement
  • Compliance-ready configuration
  • Monthly security & patch reporting
  • Network support & configuration
  • Enhanced device hardening
Schedule Advanced IT Review
Designed for businesses that need stronger security, infrastructure management, and IT governance.
Tier 3 – Premium IT Security & Strategy
vCIO leadership, compliance & DR
$
200
/user/mo (21+ users)
1–20 users: $225/user/mo · Minimum monthly commitment: $2,000.
  • Everything in Tier 2 – Advanced IT Management
  • Quarterly vCIO meetings
  • IT budgeting & strategic planning
  • Vendor management
  • Documentation management
  • Advanced EDR / SOC integrations (software billed separately)
  • Compliance documentation assistance
  • Annual disaster recovery test
  • Onsite support included (within reasonable distance)
Discuss Premium IT Strategy
Designed for organizations that want enterprise-level IT leadership without hiring full-time IT staff.

What You Get With SquareKey IT

A partner who can handle the tickets, keep systems patched and secure, and sit at the table with leadership when it’s time to plan what’s next for your technology.

Proactive, Not Reactive
Monitoring, alerting, and patch management are built into every tier, so you’re not constantly fighting fires or reacting to outages.
Security-First Mindset
From baseline endpoint protection in Tier 1 to advanced EDR/SOC integrations in Tier 3, your security stack grows as your risk profile does.
IT That Scales With You
Add users, sites, or services without starting over. Your per-user pricing drops once you pass 20 users, and your plan can evolve across tiers.

Pricing & Plan FAQs

A quick overview of how our managed services are structured. We’ll confirm all details in writing before we touch your environment.

How does the “1–20 users” vs “21+ users” pricing work?
Each tier has two per-user rates. Smaller environments with 1–20 users pay a simple, all-in monthly user rate. Once you have 21 or more users on a tier, your per-user pricing shifts to the lower “21+ users” rate, while keeping the same minimum monthly commitment.
What is the minimum monthly commitment?
All three tiers start with a minimum monthly commitment of $2,000. That ensures we can properly staff, monitor, and support your environment instead of cutting corners.
Can we mix tiers for different user groups?
In many cases, yes. For example, general staff might be fine on Tier 1 while leadership or compliance-sensitive roles land on Tier 3. We’ll map this out with you during onboarding.
What about projects or one-time work?
Project work such as migrations, major upgrades, and new office build-outs is scoped separately from your monthly managed services. As a managed client, you’ll receive preferred project rates.

Ready To See Which Tier Fits Your Environment?

Share a few details about your users, locations, and systems. We’ll recommend the right tier, outline how pricing scales as you grow, and send a clear, written proposal.

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